In September, I joined a college of mine and the folks at Madcap Software for a Project Showcase. The topic? Madcap Flare SEO for webhelp projects. The webinar will show you how Bomgar created search-engine-friendly webhelp using the Madcap Flare HTML5 target and Bootstrap.
Before we adopted Flare, our technical writing team used Adobe InDesign and Microsoft Word. But with multiple annual software releases and translations, that approach was not working. We moved to Flare to single-source all of our print documentation. Flare certainly streamlined the documentation process. Single-sourcing dramatically improved productivity, and we were able to make even more PDF guides.
Webhelp, in the beginning anyway, was an afterthought. But over the past few years, we’ve seen impressive SEO gains from publishing our webhelp the way we have. We took an innovative – somewhat daring – approach to Flare’s WebHelp Targets. The result was this docs site for our remote support software.
I know what you’re thinking – “This doesn’t look like a Flare target I’ve seen before.” Although it does look considerably different from traditional WebHelp target, it is one. It functions much like a standard website. And we still get the benefit of single-sourcing with Flare.
If you want to learn how we did it, watch the Project Showcase Webinar.